Liquidware confirms that we will support customers running Stratusphere and ProfileUnity on supported Operating Systems in a VMware virtual machine environment.
Liquidware will provide unqualified support for licensed copies of Stratusphere and ProfileUnity running in a VMware virtual environment in an identical manner as with Stratusphere and ProfileUnity running on any other major x86 based systems without initially requiring reproduction of issues on native hardware. Should Liquidware suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue.
