Effective Date: August 28, 2012; Revised May 22, 2017
Liquidware will review and update this Privacy Statement periodically and will note the date of its most recent revision above.
Changes To This Policy
Privacy Statement Overview
Liquidware respects the privacy of our customers, business partners and other visitors to our websites. We recognize the need for appropriate protections and management of your personal information that you provide to us. Liquidware has therefore established this Privacy Statement to assist you to understand what personal information we collect and how that personal information is used. This Privacy Statement applies to data collected by Liquidware Labs, Inc. through its websites, including liquidwarelab.com, liquidware.com, the Liquidware Labs Blog Site, XPocalypse2014.com and VDI.com.
Personal Information Collected
On Liquidware web site properties, visitors can order products or services, register products, request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, beta programs, services and training, or apply for jobs at Liquidware. Liquidware may collect information about individuals such as their name, address, telephone number or email address, user IDs and passwords, billing and transaction information, credit card or other financial information and contact preferences. Personal information collected online may be supplemented with information you provide to Liquidware through other Liquidware services, as well as other sources such as trade shows or seminars, and other data appending methods such as spot tags, tracking and cookies as referenced below.
Use Of Personal Information
Liquidware will use personal information to provide customers, business partners and website visitors with information and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. We may also pass on your information to a third party, such as a channel partner, if you have permitted us to do so. Occasionally we may use your information to contact you for marketing and quality assurance purposes.
Sharing Of Personal Information
Liquidware contracts with third party service providers and suppliers (including distributors and resellers) to deliver certain products, services and customer solutions. Liquidware may share personal information with its service providers and suppliers to the extent needed to deliver the service or respond to requests for information on products or services or otherwise support the customers' business needs. Third party service providers and suppliers receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Statement. They are required to keep confidential the personal information received from Liquidware and may not use it for any purpose other than as originally intended.
Some Liquidware services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Liquidware and the other company may receive information collected in conjunction with the co-branded services.
Except as described in this Privacy Statement, Liquidware will not sell and will not share personally identifiable information with other third parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law or in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business, or within the group of affiliated Liquidware companies, if and to the extent legally permissible.
We reserve the right to fully use and disclose any information that is not in personally identifiable form.
Unsubscribe / Communication Preferences
If you would like to unsubscribe from receiving marketing communications, please send an email to Liquidware Labs Global Marketing with the Subject Line: Unsubcribe
You will be removed from our mailing lists within one business day of receipt of the email.
Personal Information Security
Liquidware is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, Liquidware employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, access to confidential information is limited to those individuals and agents having a need to know.
Transfer of Personal Information to Other Countries
Liquidware recognizes the Safe Harbor framework for the transfer of personal data to the USA has been invalidated by the European Court of Justice. We will take reasonable contractual or other steps to protect the relevant personal data in accordance with applicable law.
Forums and Blogs Policies
LiquidwareLabs.com, liquidware.com and VDI.com allow visitors to publish content via discussion forums, blogs, user-editable documents, and commenting systems. Any information that is disclosed in these forums becomes public information which could be read, collected or used by other users to send you unsolicited messages. Liquidware is not responsible for the personally identifiable information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal information.
Liquidware uses some cookies that are strictly necessary for the delivery of services on our website. Cookies that are strictly necessary allow us to improve the safety and security of our website, and authenticate account users. Cookies that are strictly necessary do not gather any information about you that could be used for marketing or remembering where you've been on the Internet. Liquidware collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Liquidware web site, the website visitor’s location, the files visited, the time spent in each file, and the time and date of each visit.
If you have any questions or complaints with regard to how your personal information is being handled by Liquidware, you can contact Liquidware Global Marketing via email. We will engage with all due diligence and appropriate effort to resolve any complaints satisfactorily for all invested parties.