CommandCTRL™
Real-Time DEX Diagnostics & Remediation—Fully SaaS—across Azure Virtual Desktop, Windows 365, physical PCs and legacy VDI.

Control your DEX environment at-a-glance with real-time data, diagnostics, and remediation.

Gain instant visibility across all desktops globally and resolve issues quickly with AI-assisted insights, DVR-style playback, and remote remediation—without slowing users down.

Instant visibility

DVR-style root cause

Faster resolution

Resolve DEX issues faster with real-time visibility, playback, and remediation.

Struggling to remediate DEX disruptions in real time—without interrupting users?

In modern digital workspaces, issues escalate fast. CommandCTRL shifts support from reactive firefighting to real-time remediation and optimization.

Single Pane of Glass

Enabling troubleshooting across physical, virtual, and cloud desktops eliminates blind spots and delays.

Prove Root Cause

With point-in-time contexts, teams can rapidly resolve incidents.

Remediate Without Disruption

Seamlessly resolve issues without the need to take control or schedule downtime.

One SaaS Console for Real-Time Data, Diagnostics, and Remediation

CommandCTRL delivers at-a-glance visibility and rapid remote remediation for any desktop, any user, anywhere—helping admins identify bottlenecks, take action immediately, and keep users productive.

CommandCTRL is a SaaS platform that gives IT teams real-time visibility, diagnostics, and remediation across all desktops — whether physical, virtual, or cloud.

One Award-Winning SaaS Console

CommandCTRL delivers

Manage Windows, macOS and Linux workspaces regardless of location or platform
Eliminate infrastructure build-out cost and time
AI-enabled process identification for fast rogue-process detection
DVR playback to capture/rewind sessions for root-cause clarity
Remote command execution + scripts for complex incidents

SaaS Visibility Console

AI Process Insight

DVR Playback

Remote Command Execution

Script Library + Custom Scripts

Proactive DEX Optimization

5

Industry 1st Innovations

CommandCTRL by

Real-time
Metrics
Every
3 Seconds

Connected workspace views

Remotely start, stop, or pause services

Gain visibility

Remediate any desktop, any user, anywhere

CommandCTRL

Rapid Remote Issue Remediation

Gain visibility and remediate any desktop, any user, anywhere—without requiring user interaction for common fixes.

CommandCTRL = Remediation depth

Gain visibility and remediate

Execute commands directly within user sessions
Use pre-built scripts or create custom scripts for advanced scenarios
Remotely start, stop, or pause services
Find root cause quickly with at-a-glance connected workspace views

Industry First Innovations in Real-Time Remediation!

DVR-like Replay

Go back in time to quickly identify trouble spot telemetry.

On-demand Elastic Licensing

Instantly scale without delay.

Switch

Instantly pivot between a user's physical and cloud desktops.

AI-assisted Process Intelligence

Easily identify & interpret unknown processes.

Protocol Mirroring

Compare good known user experiences side-by-side.

Built for Azure Virtual Desktop and Windows 365

Whether users are on AVD session hosts, Windows 365 Cloud PCs or physical PCs, CommandCTRL gives your support team real-time visibility and remote remediation from one SaaS console.

Support Cloud PCs & Session Hosts

Real-time metrics every 3 seconds on AVD session hosts and Windows 365 Cloud PCs
Fix issues remotely with commands and scripts—without taking control of the user’s session
DVR-style replay to see exactly what happened and prove root cause
Fully SaaS—no infrastructure to build or maintain

Hybrid & Migration Support

Switch instantly between a user’s physical and cloud desktops
Compare known-good user experiences side-by-side with Protocol Mirroring
Support users through moves from legacy VDI such as Citrix and Omnissa desktops
Elastic licensing that scales with your rollout

Works Across Physical, Virtual, and Cloud Workspaces

Monitor and remediate through a single pane of glass—across mixed platforms and locations

CommandCTRL integrations and supported platforms

Platform Coverage

Windows workspaces
macOS workspaces
Azure Virtual Desktop and Windows 365 Cloud PCs
Physical PCs and legacy VDI such as Citrix and Omnissa desktops

What You Can See

CPU, memory, disk, network, and session details
Real-time monitoring + diagnostic tests
Event log exports and AI-assisted process insight

Liquidware Value Calculator

Calculate My Savings

No consultants, no waiting. The Liquidware Value Calculator quickly shows your potential savings, efficiency gains, and ROI in under 60 seconds.

CommandCTRL helped us pinpoint what happened, fix it remotely, and keep users productive.

Naazer Ashraf

Senior Computing Consultant and Endpoint Engineer at Lehigh University

Ready to Resolve Issues in Real Time?

Start your trial today.

Get the real-time visibility, diagnostics and remediation you need to support any desktop, any user, anywhere. CommandCTRL is part of Liquidware Essentials Plus, alongside ProfileUnity™, FlexApp™ and Stratusphere™ UX.

Only need real-time support on its own? Visit CommandCTRL.com for standalone CommandCTRL.

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Got Questions? We have the Answers!

Frequently Asked Questions

What sets CommandCTRL apart from the competition?

CommandCTRL is a SaaS solution focused on instant real-time insights and real-time remediation. DVR playback lets admins see issues exactly as they occurred, communication features support conversations with users, diagnostic tests are built in, and custom functions can be scripted. Monitor physical, virtual, and cloud workspaces through a single pane of glass.

How can I try CommandCTRL before I buy?

Try risk-free: request 25 free licenses for qualified projects, access a free community edition for qualified users, or use a 15-day trial.

How can I tell if it’s worth it to switch to CommandCTRL?

Request a free ROI assessment performed by Liquidware senior experts to support your decision.