One of the largest public-school districts in the U.S. outsources its desktop management to a Liquidware partner so it can focus more resources on its core mission of education. There are desktops at well over 100 locations and they are used by staff and students of all ability levels, including first-time PC users. Keeping desktops running and secure requires constant vigilance and proactive management – remediating problems instead of preventing them would result in unacceptable downtime for the district. Liquidware’s partner understood this and undertook custom integration work that provides comprehensive monitoring that identifies and prevents potential problems across desktops, networks, servers and more.