Zuyderland is one of the largest top clinical hospitals in the Netherlands. Every day, the organisation serves thousands of patients in the South Limburg region, with approximately 845,000 visits to outpatient clinics each year. Like many healthcare organisations, Zuyderland relies heavily on digital systems to support care processes, registration and collaboration. We spoke with Irene To, Head of ICMT Infrastructure Services for Workspace & Telephony, about the workspace transformation as part of Zuyderland’s “cloud-first” strategy.