Lehigh University

Lehigh University Uses Stratusphere UX to Transition from Citrix Environment to Amazon Workspaces Seamlessly

Several developments drove Lehigh University to migrate its desktops from the long-used Citrix Virtual Apps and Desktops  environment to Amazon WorksSpaces on AWS. The university saved licensing costs on the desktops it provides for its more than 10,000 faculty, staff, and students, but the change required its desktop support team to learn a new environment. As it was planning the transition, the team identified one solution used  for  its former desktop infrastructure that it was essential to have to plan  the new: the StratusphereTM UX digital experience monitoring and diagnostic solution from Liquidware.

The team relied heavily on Liquidware Stratusphere UX to do that when it ran its Citrix environment, to provide a comprehensive view of what was happening when users experienced an issue so it could be resolved quickly, and to provide visibility and alerts to prevent problems from occurring in the first place.  They used it extensively for proactive maintenance and quick problem resolution.

The team was worried it would lose some of that visibility when it transitioned from an on-premises Citrix environment to the cloud with Amazon WorkSpaces and Amazon AppStream. But they found the transition was seamless.  Stratusphere UX has achieved Amazon Web Services (AWS) Digital Workplace Competency status, as has FlexApp, Liquidware’s application layering solution. Lehigh has deep visibility into its Amazon WorkSpaces and has used data it has collected to optimize desktop performance in the new environment.