University Medical Center
University Medical Center Tracks Badge Scanners
A university medical center launched a program to replace physical desktops with a virtual workspace environment.
Selection Criteria
The medical center chose Stratusphere UX because it is purpose-built for assessments but also because the Liquidware team developed a special agent to track USBs and provide profiles for badge scanners.
Assessment
The organization used Stratusphere UX to create a baseline view of the physical desktop environment and then to calculate the sizing requirements for the resources needed for the target virtual environment and corresponding applications.
Optimization
A major challenge faced by the health organization was that it had difficulty gaining visibility into peripheral badge scanners. The organization had used multiple types and versions and had lost the database that tracked them. Each version interacted with applications differently. Liquidware developers created a unique CID key that gathered profile data for every badge reader within two hours and showed it had five versions of badge scanners in service. This agent is now a standard feature of Stratusphere UX.
ROI
The medical center also urgently needed to reduce operating costs. Stratusphere UX data showed that the center could use existing PCs to operate the virtual workspaces for about four more years. The center also decided to roll out ProfileUnity and FlexApp to reduce the manual tasks associated with managing workspaces, thus adding more savings.
Results
Users were initially resistant to the virtual workspaces but now have embraced them enthusiastically. Stratusphere UX has been deployed to provide ongoing logon monitoring, capacity planning and resource utilization reports. ProfileUnity and FlexApp offer granular control over user and application performance.
The medical center saved on costs by using a combination of thin clients and repurposed PCs which allowed them to stay within tight budget guidelines.
Sr. Systems Engineer , Liquidware
Improved DEX Efficiency
Liquidware's development team allowed medical center to recover lost badge scanner data and paved the way to transform physical desktops into much more efficient virtual workspaces.
Major Insurance Company
Major Insurance Firm Leverages ProfileUnity/FlexApp
Major insurance firm uses ProfileUnity/FlexApp to gain control over and improve reporing on user and app behavior.
Selection Criteria
The client chose ProfileUnity and FlexApp because Liquidware experts were willing to re-engineer a custom reporting structure for the client.
Reporting
An EOL notice forced the insurer to re-engineer a customized reporting function. They launched a POC of ProfileUnity and FlexApp to see if the solutions could replace the obsolete process. While the solutions were mainly successful, the client still wanted some customizations.
User Control
The client was impressed by ProfileUnity’s triggers, which automatically applies policy and profile updates based on specific actions, e.g., change of location, device, or application use. Triggers expanded the client’s insights into and control over user behavior.
Application Management
FlexApp streams applications on demand, allowing the IT team to automate many manual tasks and shorten the time to roll out new or updated application as well as ensure all versions are current.
Image Management
The insurer managed 30 to 40 master images for distinct roles. The IT team estimates now that they can reduce the number to only two.
Results
The firm not only re-engineer its reporting structure, but also reduced time and effort in managing its environment. All development work is now standard product features. The firm now plans to roll out this solution to cover all 100,000 users.
Introduction
For Immediate Release
Liquidware proudly announces a year of remarkable achievements, innovation, and growth. In 2024, Liquidware experienced 39% year-over-year (YoY) growth in total bookings, fueled by the company’s unwavering focus on delivering cutting-edge solutions and exceptional customer value. Notably, new subscription bookings experienced hyper growth, underscoring Liquidware’s successful transition to a subscription-based licensing model.
Atlanta, Georgia – January 9, 2025 – Liquidware, the leading provider of digital workspace management solutions that go beyond Digital Employee Experience (DEX), proudly announces a year of remarkable achievements, innovation, and growth. In 2024, Liquidware experienced 39% year-over-year (YoY) growth in total bookings, fueled by the company’s unwavering focus on delivering cutting-edge solutions and exceptional customer value. Notably, new subscription bookings experienced hyper growth, underscoring Liquidware’s successful transition to a subscription-based licensing model.
Key Highlights of 2024:
- Microsoft Integration of FlexApp with Azure Virtual Desktop App attach
Microsoft integrated Liquidware’s FlexApp technology into Azure Virtual Desktop (AVD) App attach, enhancing the application delivery capabilities of AVD. This integration enables IT teams to efficiently deliver applications to users from within the Microsoft Azure Control Plane. - Citrix Integration of FlexApp with Citrix Web Studio
Citrix integrated FlexApp with Citrix Web Studio, empowering administrators to deploy FlexApps directly from the Citrix management control plane to both Citrix Virtual Apps and Desktops (CVAD) and Citrix DaaS workspaces. This integration streamlines application delivery and further reinforces FlexApp’s position as a leading solution for modern digital workspaces. - FlexApp’s Record-Breaking Growth
FlexApp emerged as the fastest-growing product in Liquidware’s portfolio, achieving a remarkable 221% YoY growth in bookings. This performance highlights the product’s critical role in helping organizations modernize their application delivery strategies. - Major FlexApp Release: Transitioning and Modernizing App Delivery
Liquidware introduced a significant FlexApp update in 2024, enabling the conversion of Microsoft App-V and Omnissa App Volumes packages to FlexApp containers. This release helps customers transition seamlessly from legacy platforms while modernizing application delivery for a future-ready workspace. - Accelerated Shift to Subscription Revenue Model
Over 85% of Liquidware’s revenue is now Annual Recurring Revenue (ARR), reflecting the company’s strategic focus on subscription services. This transition yielded record-breaking results, including 104% YoY growth in new subscription bookings, providing Liquidware with a stable and predictable revenue stream while fostering deeper, more strategic relationships with customers and partners. - Named to Gartner’s First-Ever Magic Quadrant for DEX
Liquidware was named to Gartner’s inaugural Magic Quadrant for Digital Employee Experience (DEX). This recognition underscores the innovation behind solutions like Stratusphere UX, which empowers organizations with end-to-end visibility into user experience metrics, and CommandCTRL, which provides real-time monitoring and swift remediation to optimize DEX for modern workforces. - ISO Certifications for Information Security and Privacy
Liquidware earned ISO/IEC 27017 and ISO/IEC 27018 certifications in 2024, underscoring its commitment to maintaining the highest standards of security and privacy for cloud services and customer data. - Enterprise Customer Focus and Unwavering Support
Liquidware continued to prioritize enterprise clients, delivering tailored solutions to meet their unique needs. The company’s exceptional support team earned 100% customer satisfaction scores throughout the year, reflecting Liquidware’s dedication to helping customers succeed.
A Transformational Year
“2024 was a landmark year for Liquidware,” said Chris Akerberg, President and COO of Liquidware. “The extraordinary 39% growth in total bookings, along with the 104% increase in new subscription bookings and the 221% growth in FlexApp bookings, reflects our team’s dedication to driving innovation and delivering unparalleled value to our customers. These achievements, coupled with key integrations by Microsoft and Citrix and recognition in Gartner’s Magic Quadrant for DEX, position us for even greater success in 2025.”
Looking Ahead to 2025
As Liquidware enters 2025, it remains steadfast in its mission to advance digital workspace management solutions, enhance customer success, and lead the market with innovative offerings.
About Liquidware
Liquidware is a leader in DEX solutions for digital workspaces. The company’s solutions provide comprehensive DEX coverage by encompassing four key areas – managing, delivering, monitoring, and controlling DEX across physical, virtual, DaaS, or in the cloud. Globally, numerous enterprises leverage Liquidware's offerings to significantly reduce the time and effort involved in digital workspace management, while also enhancing security, flexibility, and scalability. Supported platforms include Microsoft physical, Azure Virtual Desktop (AVD), Windows 365, Citrix®, VMware® Horizon, Amazon® WorkSpaces, and Dizzion® Frame. Liquidware products are available through a global network of partners. For more information, visit www.liquidware.com or follow on LinkedIn.
About ProfileUnity
ProfileUnity transforms user environment management with advanced access control, granular context-aware filters, universal profiles and efficient application management, ensuring rapid logins and overcoming traditional Active Directory limitations. Click the image for video overview.
About FlexApp
FlexApp revolutionizes application delivery by seamlessly providing applications from any location on various platforms, including cloud storage and traditional network shares, enhancing user experience with adaptability and offline functionality, and positioning organizations at the forefront of application lifecycle management. Click the image for video overview.
About Stratusphere UX
With comprehensive data that outpaces other monitoring solutions Stratusphere UX provides unique features including process optimization, UX scoring, user-sentiment feedback, and security, machine health and resource metrics ensuring seamless deployments and migrations that align with user expectations for a frustration-free digital experience. Click the image for video overview.
About CommandCTRL
CommandCTRL redefines workspace management with real-time insights, comprehensive desktop control, and award-winning monitoring, featuring intuitive diagnostics and the innovative Switch feature for proactive, non-intrusive troubleshooting, ensuring a secure, compliant, and highly responsive digital environment. Click the image for video overview.
-###-
Latest Release Delivers Enhanced AVD, IoT, and Citrix CVAD Integration
For Immediate Release
Liquidware, the leader in digital workspace management, announces the release of ProfileUnity and FlexApp v6.8.7 at Microsoft Ignite in booth 309. Launching on Nov. 20, this release delivers groundbreaking innovations that Go Beyond Digital Employee Experience (DEX), further enhancing the management and delivery of FlexApps across Microsoft AVD, Windows IoT, and Citrix environments.
Liquidware, the leader in digital workspace management, announces the release of ProfileUnity and FlexApp v6.8.7, debuting at Microsoft Ignite in booth 309. Launching on Nov. 20, this release delivers groundbreaking innovations that Go Beyond Digital Employee Experience (DEX), further enhancing the management and delivery of FlexApps across Microsoft AVD, Windows IoT, and Citrix environments.
A standout feature is the integration with Microsoft AVD App attach, allowing direct assignment of FlexApps from Azure Virtual Desktop (AVD). This simplifies application management for administrators while enhancing the user experience in cloud-hosted desktops.
For the first time, ProfileUnity and FlexApp now fully support Windows IoT OS devices, introducing advanced filtering capabilities designed specifically for IoT environments. This update enables customers to integrate IoT devices into their workspace management strategies seamlessly. Both LG and 10ZiG are early Liquidware Ready Verified Windows IoT partners.
In addition, FlexApp introduces seamless Omnissa App Volumes to FlexApp conversion/import capabilities, providing an easy migration path for Omnissa App Volumes customers looking to transition to Liquidware’s industry-leading application delivery technology.
Earlier this year, Citrix Web Studio integration was introduced for Citrix DaaS. Now, with v6.8.7, this integration has been expanded to include full support for on-premises Citrix Virtual Apps and Desktops (CVAD). This enhancement enables joint Citrix and Liquidware customers to manage FlexApps directly within Citrix Web Studio, offering a unified solution for both Citrix DaaS and CVAD.
“We’re thrilled to bring new levels of integration and performance to our customers with ProfileUnity and FlexApp v6.8.7,” said Jason Mattox, CTO of Liquidware. “Our ongoing innovations — whether in AVD, IoT, or Citrix environments — ensure that our customers can manage their digital workspaces with even greater flexibility and efficiency. This release is a true reflection of our commitment to go beyond traditional DEX and deliver enhanced, scalable solutions for modern workforces.”
Additional Enhancements in ProfileUnity and FlexApp v6.8.7:
- Cloud Enhancements: Multithreaded technology accelerates cloud-based FlexApp delivery and caching for offline use, the ProfileUnity Management console also features new and expanded cloud browsing and cloud script options.
- Enhanced Role-Based Access Control (RBAC): Multi-admin notifications and FlexApp package check-in have been added to RBAC controls.
- PowerShell-Driven Filters: Administrators can now create custom filters using PowerShell, simplifying filter management.
- FlexApp Click-to-Layer File Associations: Seamlessly assigns file types to FlexApps, delivering a better end-user experience.
- .Net Core 8 Support: keeps up-to-date with .Net Core 6 approaching end-of-life.
- Performance Optimizations: Faster logoffs (up to 50% quicker), improved profile templates, and key bug fixes enhance stability and performance.
ProfileUnity and FlexApp v6.8.7 is planned to be generally available for download this week at www.Liquidware.com.
About Liquidware
Liquidware is a leader in digital management solutions for digital workspaces. The company’s solutions allow organizations to go beyond DEX by enabling four key areas – managing, delivering, monitoring, and controlling workspaces across physical, virtual, DaaS, or in the cloud. Globally, numerous enterprises leverage Liquidware's offerings to significantly reduce the time and effort involved in digital workspace management, while also enhancing security, flexibility, and scalability. Supported platforms include Microsoft physical, Azure Virtual Desktop (AVD), Windows 365, Citrix®, Omnissa®, Amazon® WorkSpaces, and Dizzion® Frame. Liquidware products are available through a global network of partners. For more information, visit www.liquidware.com or follow on LinkedIn.
About ProfileUnity
ProfileUnity transforms user environment management with advanced access control, granular context-aware filters, universal profiles and efficient application management, ensuring rapid logins and overcoming traditional Active Directory limitations. Click the image for video overview.
About FlexApp
FlexApp revolutionizes application delivery by seamlessly providing applications from any location on various platforms, including cloud storage and traditional network shares, enhancing user experience with adaptability and offline functionality, and positioning organizations at the forefront of application lifecycle management. Click the image for video overview.
-###-
Unmatched Flexibility
Complete application lifecycle management from installation to delivery.
- Attach applications directly to workspaces with no image modification.
- Seamlessly integrate with and support MSIX, App-V and more.
- App attachments work across platforms reducing cost and simplifying management.
- Automating conflict resolution simplifies application packaging.
- FlexApp One can be deployed with Microsoft Intune, AppAttach, Citrix Web Studio and Omnissa Workspace One.
- Seamless support for offline laptops with FlexApp One
Enhanced User Experience
Keep users productive with on-demand access to current application versions.
- Users get instant access to approved applications with no waiting
- Maintain business continuity and user productivity with zero-downtime transformations
- Keep applications current and secure with seamless updates
- Ensure stable and reliable application performance with micro-isolation
Improved Security & Compliance
Address application vulnerabilities with specialized security features.
- Package easily with fully automated packaging options
- Utilize cloaking options for multi-user Windows environments
- Enhanced security with OAuth integration for Zero Trust Access
- Stay ahead of security threats with trustworthy application updates
ROI Optimization
Increase ROI with efficiency and productivity gains.
- Reduce application delivery and lifecycle management cost by up to 50%
- Improve user experience and productivity by eliminating downtime
- Empower remote workers with offline access to applications
- Enhance security to prevent application vulnerabilities from being exploited
Katten Muchin Rosenman LLP
Katten Muchin Rosenman LLP and Liquidware Products
Global law office plans to swap permanent physical machines for virtual machines for lawyers and legal staff ecosystem worldwide.
Selection Criteria
VMware solutions did not provide the full end-to-end visibility Katten needed to re-architect their workspaces so they chose Stratusphere UX.
Easy Application Access
Both physical and virtual workspaces will be able to seamlessly access all applications from the organization’s catalog without the need for manual installation.
Operational Integration
ProfileUnity with ProfileDisk and FlexApp work extremely well with iManage, the firm’s knowledge work platform.
Performance Improvement
FlexApp prevents 'image rot' and application conflicts because applications are packaged as separate layers that work with any platform.
Proactive Diagnostics
Stratusphere UX has become a critical diagnostics-support solution especially in light of the firm’s rigorous updates of Windows 10 and beyond.
Customer Results
Katten has reduced login times down to about 28 seconds, and manages group policy preferences more easily, making the workspace estate more manageable.
ProfileUnity has helped enable zero-downtime-migrations. Stratusphere UX goes very in-depth and, is now a third-level diagnostics-support solution. And Liquidware is always early in support for new Windows releases.
Alexander L. Diaz , Director of Infrastructure, and Datacenter Operations Katten Muchin Rosenman LLP
Improve DEX Efficiency
Liquidware solutions are proven to boost efficiencies and cost savings for enterprise Digital Employee Experience (DEX) environments.
Waterschap Brabantse Delta
Waterschap Brabantse Delta and FlexApp
With FlexApp, the new Citrix cloud on Azure environment workspaces are extremely responsive to users. The number of base images required is reduced and the stage is set for DR.
Selection Criteria
No other application layering solution rivaled the high percentage of application handling that can be performed by FlexApp.
On-Demand Applications
Both physical and virtual workspaces will seamlessly be able to access all applications from the organization’s catalog without the need for manual installation.
Customer Results
Maintaining base images for roughly 300 applications was a challenge. FlexApp delivered these on both PCs and over the Citrix platform to remote low-bandwidth locations.
Operational Efficiency
FlexApp prevents 'image rot' and application conflicts because applications are packaged as separate layers that can work with any workspace platform.
Reduced Complexity
The complexity of managing two different platforms (Citrix for field locations with low bandwidth versus on premises PCs) was reduced with FlexApp.
Improved Mobility
Employees working under rough water management conditions have properly functioning mobile workspaces with a wide range of applications available 24/7.
“One of our core values is to ‘simplify IT management’ and FlexApp fits perfectly with that.”
Martijn Konings , Senior System and Network Administrator
Superior App Lifecycle Management
Install and deliver applications on demand, reduce the number of base images needed and improve security with FlexApp application layering.
Sunstate Equipment
Sunstate Equipment and Liquidware Essentials
The new Citrix cloud on Azure environment workspaces are extremely responsive to users. Base image number is reduced. The stage is set for DR.
Selection Criteria
No other application layering solutions rivaled FlexApp's high percentage of application handling.
On-Demand Applications
Both physical and virtual workspaces will seamlessly be able to access all applications from the organization’s catalog without the need for manual installation.
Administrative Improvement
Maintaining base images and for roughly 300 applications is challenging. FlexApp was able to deliver these on both PCs and over Citrix to remote low-bandwidth locations.
Base Image Management
FlexApp prevents 'image rot' and application conflicts because applications are packages as separate layer, that works with any platform.
Reduced Complexity
The complexity of managing two different platforms (Citrix for field locations with low bandwidth versus on premises PCs) was reduced with FlexApp.
Remote Worker Improvement
Employees working under rough water management conditions have properly functioning mobile workspaces with a wide range of applications available 24/7.
I love that Liquidware Essentials gives me the ability to do everything I need to do for desktops in one place.
Tom Strzyzewski , Senior Network Engineer for Sunstate Equipment
Improve DEX Efficiency
Liquidware solutions are proven to boost efficiencies and cost savings for enterprise Digital Employee Experience (DEX) environments.
University of Utah Health
University of Utah Health and ProfileUnity-FlexApp
Major university health care system taps FlexApp to transform Citrix environment to meet mobility needs of clinicians.
Selection Criteria
UUH chose FlexApp over competitors because had the most consistent reliable performance over the critical mass of applications.
Operational Improvements
Profile-caused crashes are now extremely rare and logins are extremely fast, meeting the expectations of the medical staff.
Proactive Optimization
The solutions enabled UUH’s Citrix Support team to shift its focus from troubleshooting to enabling ongoing improvements.
Decreased Complexity and Cost
UUH has been able to virtualize more than forty of its widely used applications as well as decommission 40 dedicated servers that hosted single applications.
Large Profile Handling
Profiles exceeding 4-5 GB would fail to load or crash causing 80% of all service tickets. ProfileDisk handles large profiles with ease.
Cloud Efficiency
With more employees successfully using digital workspaces, momentum is on track to convert to 100% virtual or cloud.
With a better understanding of digital workspaces, and better tools we have from Liquidware, we can really choose when and how we use VDI.
Greg Richards , Citrix team lead and principal systems administrator, University of Utah Health
Improve DEX Efficiency
Liquidware solutions are proven to boost efficiencies and cost savings for enterprise Digital Employee Experience (DEX) environments.
Children’s Therapy Center
Children’s Therapy Center with ProfileUnity & FlexApp
Therapy center need to solve Microsoft Office 365 cache issues that were seriously slowing down performance.
Selection Criteria
CTC chose ProfileUnity because of its ProfileDisk feature specially designed to handle large profiles.
Customer Results
Mailbox load time was reduced from 30 minutes or more to just seconds. Performance improved after cache was redirected
Administrative Improvement
ProfileUnity resolved an additional issue with the VMware View app for Chromebooks.
Performance Improvement
Workspace performance was greatly enhanced with the resolution of several issues that combined to affect responsiveness.
Universal Profile
Multiple user profiles were consolidated into a single universal profile. Incorrectly located files were addressed through folder redirection.
Large Profile Management
CTC IT Staff uses ProfileUnity to manage user profiles and solve the Microsoft Outlook caching issues and to optimize control and performance
A lot of the functionality we needed for problems we had were features that Liquidware had already thought of and solved with ProfileUnity.
Greg McDonald , Director of Applications for CTC
Improve DEX Efficiency
Liquidware solutions are proven to boost efficiencies and cost savings for enterprise Digital Employee Experience (DEX) environments.
From the COO
“2024 was a landmark year for Liquidware,” said Chris Akerberg, President and COO of Liquidware. “The extraordinary 39% growth in total bookings, along with the 104% increase in new subscription bookings and the 221% growth in FlexApp bookings, reflects our team’s dedication to driving innovation and delivering unparalleled value to our customers. These achievements, coupled with key integrations by Microsoft and Citrix and recognition in Gartner’s Magic Quadrant for DEX, position us for even greater success in 2025.”